Category eCommerce

The Benefits of Social Media Marketing

It’s amazing how social media has evolved from a simple means of connecting people in its infancy to a powerful business tool today. While traditional advertising remains in business, more and more entrepreneurs are turning to social media platforms to…

FAQs are dead. Long live FAQs 2.0

The humble FAQs can have a significant effect on the customer experience – while dramatically cutting costs. Here’s how. As a copywriting agency, much of what we do is tactical. The content we write forms part of the tactical rollout…

How to Measure Customer Acquisition Cost

Ecommerce businesses can employ a myriad of digital marketing techniques to reach out to prospects — search engine optimisation, pay-per-click advertising, and content marketing to name a few. The question is: how do companies determine which of these marketing practices…