FedEx or UPS offer service guarantees that if broken, result in a refund for the cost of the shipment. Hold your shipping carrier accountable and optimize your overall spend. As a business who may offer free or discounted shipping to meet customer expectations, every dollar dedicated to shipping makes a difference.
Capitalizing on the savings potential does require time…of course. The claims process is not made easy, even when a service failure occurs. Shipping experts can help you monitor and identify the refunds that you are entitled to and provide insight into your shipping spend and trends. Make a New Year’s resolution to really get to know what you are spending on shipping!